Digital and Remote Learning Resources for Students and Parents

Linked below are resources to support your learning, digitally, while you are away from school. If you need additional resources or support, you may contact our Tech Help Hotline (336) 242-5795 |Hours Monday-Friday 7:45AM-3:30PM.

You may also email for additional support. Click HERE for the contact email address at your school.

The Tech Department is available to respond to email questions Monday through Thursday 7:45AM-4:00PM Schools are available to respond to general email questions Monday through Friday 7:45AM-3:30PM

Frequently Asked Questions

In general, be sure to check for correct spelling of email addresses, usernames, and correct input of passwords.

Parents and students: Double/triple check user login information (be very detail-oriented)
Restart the device
If encountering a Zscaler issue, be sure to Log In using your DCS Google credentials.
Please send screenshots/pictures of technical issues and always share what kind of device you are using (Chromebook, Windows, Mac, etc) and which Browser you are using

GENERAL RESOURCES

Internet Filter/Z-Scaler Issue (English/Espanol) (DCS Infographic)

How to Use A Chromebook (DCS Support Doc)

Cómo usar un Chromebook (Espanol)

How to Log-In to NCEd Cloud Using A Chromebook (Grades 2-12) Added 8/18/2020
Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020
How to Log-In to NCEdCloud Using A Chromebook (Grades K-1) Added 8/18/2020
Cómo iniciar sesión en NCEdCloud usando una Chromebook (Grados K-1) Added 8/18/2020
How to Connect to a Verizon JetPack HotSpot (DCS Support Doc)

Conexión a un Hotspot JetPack de Verizon (Español)

How to Log-In to NCTest (English and Espanol)
Cómo acceder al sistema de archivos de Chromebook y a la unidad flash (Español)- Chromebook File System
Guía de aprendizaje digital para estudiantes hispano hablantes (Español) (How to Translate Content English/Spanish)

OFFLINE RESOURCES

Using Google Offline (Editing Docs and Slides with No Internet)
Uso de Google sin conexión (Edición de documentos y diapositivas sin Internet) ESPAÑOL (DCS Support Docs)
Downloading OFFLINE Google Classroom Assignments to Your Chromebook (DCS Support Doc)

Descarga de asignaciones de Google Classroom sin conexión a Chromebook (Español)

Use Your Chromebook Offline Google Support Document

Use su Chromebook sin conexión ESPAÑOL

Sign-On to a DCS Chromebook OFFLINE (DCS Support Doc)
Iniciar sesión en un Chromebook sin acceso al WiFi
Using a Chromebook with NoWiFi (Chromebook.com Resource)

How do I view Canvas course content offline as an ePub file as a student? Added 8/20/2020

Google Classroom Learning Management System (Grades K-8)

Students

Parents

QUICK START GUIDES

How to Access Google Classroom (DCS Infographic)
Cómo acceder a Google Classroom (ESPAÑOL)
How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020
Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020

GENERAL RESOURCES

QUICK START GUIDES

How to Access Google Classroom (DCS Infographic)
Cómo acceder a Google Classroom (ESPAÑOL)
How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020
Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020

GENERAL RESOURCES

Parent Support Slides/Information Guide

Guía para padres sobre el aula de Google (ESPAÑOL)

Canvas Learning Management System (Grades 9-12) and Davidson Virtual Academy (Grades K-12)

Be sure to log-in to Canvas by visiting http://my.ncedcloud.org and enter your Student ID and Password (Not your Gmail and Gmail Password)

Students

Parents

QUICK START GUIDES

How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020
Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020
Canvas Student Quick Access Computer and Mobile Device
Computadora de acceso rápido para estudiantes de Canvas y dispositivo móvil (ESPAÑOL) (DCS Infographic)
Canvas Student Guide (ENGLISH)
Guía para usar Canvas (ESPAÑOL)
Canvas Student Quick-Start Guide from Instructure

External Resource - Northern Virginia Community College Canvas Student Guide (NOTE: This document was not created by Davidson County Schools but is an excellent resource for the many aspects of using Canvas as a student.)

Northern Virginia Community College Canvas Guía del estudiante (ESPANOL)

How Do I Submit and Office 365 Assignment in Canvas?
How do I view Canvas course content offline as an ePub file as a student? Added 8/19/2020

How Do I Log-In to my NCVPS Canvas Course?
How Do I Generate a Pairing Code for My Parents to be an Observer? Added 8/21/2020

VIDEO RESOURCES

Canvas Student Tutorial Videos
A playlist of sixteen topics on YouTube

Troubleshooting Google LTI Issues

Are you having an issue with a Google Cloud Assignment? Check out these tips to make sure your Google account is connected and working properly through Canvas.

Canvas Google Apps LTI Troubleshooting

QUICK START GUIDES

How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020

Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020

Quick Set-Up of Canvas As A Parent (DCS Infographic)

Configuración rápida de lienzo para padres (ESPAÑOL)
How to Set-Up the Canvas Parent App as an Observer (DCS Doc)
Cómo iniciar sesión en Canvas para padres ESPAÑOL

VIDEO RESOURCES

GENERAL RESOURCES

Canvas Community for Parents

What is the Canvas Parent App?

Setting Notifications for the Parent

Google Meet (Video Conferencing Tool)

Zoom (Video Conferencing Tool)

USER GUIDES

Directions to Use Google Meet

Cómo utilizar Google Meet para estudiantes (Espanol)

VIDEO RESOURCES

Video Tutorial: What is Google Meet?

QUICK START GUIDES

Attending a Zoom Meeting (DCS Infographic)

Asistir a una reunión de Zoom (Español)

USER GUIDES

Directions to Use Zoom (for Students and Parents)

Zoom Instrucciones para Estudiantes Español
Tutorial de Zoom para padres y estudiantes (Español)

VIDEO RESOURCES

Video Tutorial on How to Join A Zoom Meeting

Cómo unirse a una reunión de Zoom (ESPAÑOL)

SchoolNet (Instructional Support System)

PowerSchool

FOR STUDENTS

How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020
Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020
Troubleshooting SchoolNet Issues at Home

VIDEO RESOURCES

How to Take A Test in the SchoolNet Application (for Students)

SchoolNet Test Won't Open in Canvas for Students/Error Message

Some students experience an intermittent access issue when clicking on a linked SchoolNet assessment in a Canvas course assignment and receive an access denied error message.

The verified work around for this error message is to:

Clear Chromebook History and restart
Launch SchoolNet from the NCEdCloud first and view the welcome page
Close SchoolNet, then
Open Canvas as normal and navigate to the assignment to take the SchoolNet test as normal.

How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020

Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020

Student Link to Log-In to PowerSchool

Parent Log-In and Information/Resources
Parent Mobile App Gen Information
Acceso móvil PowerSchool (ESPANOL)

USER GUIDES/APPS

Freckle (Student and Parent Resources)

GENERAL RESOURCES

How to Log-In to NCEdCloud Using A Chromebook (Grades 2-12) Added 8/18/2020

Cómo iniciar sesión en NCEd Cloud usando una Chromebook (Español) (grados 2-12) Added 8/18/2020

Freckle En El Hogar (ESPAÑOL)

“QR” Code Instructions for Freckle

Cómo usar códigos QR con dispositivos para estudiantes y familias (Español)