Pre-Payment Options, Refunds & Transfers
Please take advantage of the options to prepay your student's meal accounts. Prepaid meal accounts help the lunch lines go faster and give students more time to eat, relax, and play. It also gives you the peace of mind of not having to worry about looking for lunch money every day or worry that it might get lost, stolen, or used for other things other than lunch.
School cafeterias are not equipped to take debit or credit card payments. Any payment you wish to make with debit or credit cards must be made online at K12PaymentCenter.com. For assistance on K12PaymentCenter.com please reference the following site or e-mail K12PaymentCenter at ContactUs@k12paymentcenter.com.
School Nutrition will accept checks for the amount of purchase or for the pre-payment of meals.
All checks must be made payable to the student's school cafeteria and should include a phone number and the student(s) account number.
Returned check fees will apply to all returned checks. Davidson County Schools School Nutrition Department does not have the ability to credit any accounts or bank fees that have incurred due to returned checks.
Online payments are a simple, safe, and secure way to make payments to your students account 24 hours a day at your convenience.
If the amount of positive balance is small enough (less than $25.00), the cafeteria cashiers can issue refunds upon presentation of a parental note. If the amount is too great (more than $25) to refund out of the cashier drawer (or if it is after the school year is over), the parent can contact Alicia Dunlap, Accounts Payable at the School Nutrition office at 336-242-5543. Any money left in the student's account 30 days after withdrawal or graduating will resort back to the Davidson County School account. A refund request is available to download and print below.
What happens to my student's lunch account balance when they transfer between schools in the district?
Once the school data manager at the new school enrolls the transferred student, the student's lunch account (including any account balance they may have) will automatically transfer to the student's new school cafeteria within 24 hours.
This applies to transfers during the school year, but also applies to transfers that happen over the summer due to students graduating from Elementary, Middle, or High schools.
If my student ends up with a positive balance left in their cafeteria account at the end of the school year, what happens to that money?
Any money left in the account at the end of the school year will be kept in that account, allowing the student to use those funds at the beginning of the next school year.
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: firstname.lastname@example.org.
This institution is an equal opportunity provider.